0 . Introduction

At Phiber, we ensure fairness for both customers and service providers. This policy outlines refund eligibility.

1. Shipping Policy

We don't provide any physical products. All services are digital and non-refundable. By using our services, you agree to this policy. After purchase, you will receive a confirmation email with your order details. If you have any questions, please contact us at info@phiber.network.

2. Refund Eligibility

• Technical Issues: Refunds for payment processing errors.
• Unauthorized Transactions: Must be reported immediately.

3. Non-Refundable Cases

• No refunds for change of mind or partially used services.
• No refunds for accounts suspended due to violations.

4. How to Request a Refund?

Visit your account settings and select "Request a Refund". Our team will respond within 3-5 business days.

5. Processing Time

Refunds are processed within 5-7 business days via your original payment method or Alternative Payment Options Provided.

6. Cancellation Policy

Users can cancel their subscription at any time. No refunds for partial months. No refunds for services already rendered. Not Chargeable from the date of cancellation.

7. Changes to This Policy

We may update this policy at any time. Users will be notified of any changes.